Digital Justice
Support and assistance throughout the digital transformation journey of the Justice System, with the goal of fostering the introduction of organizational and process innovations, enhancing the delivery of online services, and promoting full and efficient collaboration between Judicial Offices and Local Authorities.
In this context, it becomes a priority to optimize the use of ministerial applications for the telematic process, ensuring their full integration into daily workflows to facilitate digitization and reduce procedural times. At the same time, it is crucial to focus on organizational aspects to promote a more rational management of resources and implement a re-engineering of internal processes, with the aim of making activities smoother and more automated, eliminating bottlenecks and inefficiencies.
A further critical aspect concerns the consequences of the judicial system reform, which has led to the closure of numerous tribunals and detached sections, accentuating territorial disparities in access to services. Ensuring effective Proximity Justice has become more complex, making it essential to adopt territorial models that can reduce the gap between urban and peripheral areas. Through solutions that combine digital innovation and a widespread local presence, it is possible to meet the needs of local communities, ensuring a fairer and more accessible Justice System.
EasyGov's Professional Services
Exchange of Best Practices
Support in scouting and adopting the best organizational and technological practices in use at different Judicial Offices, with the aim of improving the effectiveness and efficiency of the Justice System.Deployment and Optimization of Ministerial Applications
Support for the deployment of ministerial applications used in the civil and criminal sectors of various types of Judicial Offices, to enable their full and effective adoption that leverages the potential offered by these tools. Identification of areas for improvement and emerging needs for change, assisting the Office's management in discussions with the DG SIA to address requests for system enhancements.Training and On-the-Job Training
Customized training programs for the staff of Judicial Offices to improve their digital skills as well as their understanding and ability to use the various tools available.Organizational Models
Analysis of the organizational impacts and benefits arising from the use of ministerial solutions. Development of proposals for a reorganization of Offices consistent with the introduction of technological innovations and with the available staffing and its characteristics. Activities for the design, establishment, and launch support of specific organizational solutions such as the Innovation Office, the URP (Public Relations Office), or the Office for the Trial.Process Re-engineering
Mapping and analysis of workflows related to the delivery of the Justice Service in order to identify any critical issues and redesign them to best leverage the potential of the available information systems.Territorial Models of Digital Justice
Identification of possible areas of collaboration between Local Authorities and Judicial Offices (on topics such as the telematic management of Health Assessment and potential Compulsory Health Treatment procedures, or the telematic management of appeals against administrative sanctions), defining them based on an analysis of the characteristics and peculiarities of the reference territorial context. Support in the preparation and launch activities for these models, which include drafting a specific memorandum of understanding, selecting and acquiring the most suitable technological solutions, as well as training, coaching, and assistance for the staff.Proximity Justice
Assisting Local Authorities in setting up service points (sportelli) to facilitate citizens' access to the Justice System, with particular reference to all those services (e.g., Voluntary Jurisdiction) that do not require legal assistance. Through organizational support activities, training, and specialized assistance, it becomes possible to decentralize some functions performed by the Chanceries of the Judicial Offices: thanks to the Proximity Offices, citizens can receive information and guidance services or support in filling out documents, which are then transmitted electronically without the need to travel to the courthouse.Experience
EasyGov actively participates in the innovation journey that the Justice sector has long undertaken. The working group's expertise covers all the topics discussed, having contributed to the success of numerous initiatives for process simplification and digitization, both in the civil and criminal fields, as well as to projects aimed at supporting skills improvement, the dissemination of best practices, and, in more recent years, the activation of a network of Proximity Offices in various Italian regions.
Principali referenze in questo ambito
Lepida
Implementation of cognitive analysis activities and territorial models on the subject of digital justice
DGSIA Ministry of Justice
Assignment of specialized support services, functional to support the Administration in process re-engineering and in the analysis of organizational and functional requirements for the development of information systems and for the analysis of organizational impacts deriving from their adoption in the territory (2017-2018).
Judicial Offices of Milan
Creation of a web-based solution for submitting applications for Training Internships at the Judicial Offices and semi-automatic preparation of rankings for candidate selection
Municipality of Milan
Support for the configuration of a web tool for collecting applications for participation in the training internship (pursuant to art.73 D.L. 69/13 and subsequent amendments) at the Judicial Offices of Milan and for the semi-automatic preparation of the relative admission rankings
WAD Agency