Design and Launch of Associated Management Models

Developing feasibility studies and implementing projects for associated management at both the inter-municipal (e.g., Territorial Service Centers) and municipal (e.g., Unions of Municipalities) levels.

Territorial administrations, especially smaller ones like municipalities with fewer than 5,000 inhabitants, are facing growing challenges. The need to guarantee minimum service levels is compounded by the responsibility of implementing significant projects within the deadlines set by the NRRP (National Recovery and Resilience Plan).

The situation outlined suggests the need for a structural solution, which can be found in the associated management of functions and services. In the specific case of associated ICT management, the topic is extensively covered in the Three-Year Plan for Information Technology in the Public Administration, which presents the opportunities and objectives of inter-institutional cooperation in the ICT field. This approach involves Municipalities and higher-level authorities and can take various forms, as defined by the TUEL (Consolidated Law on Local Authorities). Among the main forms are Territorial Service Centers, which primarily operate from a higher-level perspective through agreements or in-house companies, and Unions of Municipalities. These can become the reference point—on a local or broader scale—for managing innovation projects and the operational management of ICT, bringing clear advantages in terms of digitization and efficiency and helping to mitigate the digital divide in peripheral areas, where the private market does not find the necessary profitability conditions to support investments in technological innovation.

Depending on the context, there are multiple organizational forms of associated management that can be implemented to make innovation and digital transformation governance processes structural and sustainable by pooling skills and resources.
These organizations can perform the following tasks:

acting as the intermediate institutional body to which the responsibility for innovation governance is entrusted in a systemic and continuous way for the associated Entities (for example, by jointly appointing the Digital Transformation Officer – DTO);
aggregating innovation and procurement needs, centralizing spending and project management capabilities to generate economies of scale;
jointly providing services and solutions that Entities could not otherwise acquire independently due to a lack of resources, technical skills, and management capacity;
promoting uniformity in the dissemination and user experience of digital public services for citizens and businesses on a territorial scale;
fostering collaboration among Entities to share experiences and efforts in implementing innovations.

EasyGov's Professional Services

The approach aimed at developing forms of associated ICT management includes the following phases:

analysis of the territory of competence of the aggregating Entities and the Entities potentially involved in the association process;
survey of the Entities' needs, mapping of existing solutions, and definition of the integrated development requirements to meet the identified needs;
definition of the service portfolio to be offered to the Entities;
development and implementation of the organizational, management, administrative, and financial model for the delivery and pricing of the offered services;
promotion of the offered service portfolio;
contextualization and activation of the infrastructure for service delivery.

Experience

The Easygov working group has designed and launched numerous forms of associated ICT management, supporting their development.

Principali referenze in questo ambito

Veneto Innovazione

Realization of a feasibility study for the launch and management of a new governance model for the enabling platforms of the Veneto Region, in compliance with the implementation path of the National Strategic Hub of the regional administration. The study is developed in particular along two lines:

Community SPAC: management, maintenance, and evolution of enabling platforms leveraging the reuse mechanism
Regional hub for the provision of digital services enabled by the platforms of the territory's entities

Municipality of Lecce

Service for the coordination and management of the national CIT project, funded under the PON Governance 2014-2020

Support and Assessment Services Infocity Project – Puglia Area

CIT Province of Brescia

Support for the coordination and management of services provided by the Innovation and Technology Center of the Province of Brescia to 190 Municipalities in the territory

Support for the design and coordination of the multi-entity PagoPa solution offered by CIT to a pool of over 50 Municipalities

Province of Lecco

Technical support services for the adaptation of the systems of the Entities adhering to the CST aimed at publishing open data on the regional portal www.dati.lombardia.it
Professional support services for the adaptation of the privacy management system.

Consorzio IT

Support for the publication of PA data on the Regional Open Data portal

Province of Reggio Emilia

Management support and assistance for the deployment process of the Dashboard for monitoring the Entity's organizational performance, developed within the ELISTAT Project

Province of Como

Support for the administrative reporting of ongoing funded projects

Definition, sharing, and dissemination of methodologies for programming and managing the activities of the Technological Innovation sector in a multi-project mode

Decision-making and strategic support on the possible evolutions of the CST system in the medium to long term

Support for the activation of an IT platform for managing the passive and active electronic invoicing cycle

All references

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